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Fig. 01 — Coverage

One entity, regional reach

We contract and invoice from Australia, source through Asia-Pacific distribution, and deliver support in-region. Coverage is staged deliberately — we would rather serve four markets properly than list twelve we cannot yet support.

Primary market

India

Our largest market and where most support capability sits. Serving GST-registered businesses, invoiced from Australia under standard reverse-charge treatment for imported services — you self-assess IGST and reclaim it as input tax credit under the normal rules.

Active

Singapore

Regional distribution hub and the source of much of our licensing supply. Served for GST-registered businesses, with treatment confirmed in writing before the first invoice.

Active

Australia & New Zealand

Our home jurisdiction. Domestic supply for Australian entities, with standard local invoicing and no cross-border complexity.

Active

Malaysia

Served for registered businesses, with local tax treatment on imported digital services confirmed per engagement before contracting.

On request

Indonesia · Philippines · Vietnam · Thailand

Served case by case where product availability and local tax treatment allow. Talk to us about your specific entity and requirement and we will tell you honestly whether we can serve you well yet.

Note

Why staged, not blanket

Licensing terms, product availability and tax treatment differ market by market. Claiming uniform coverage across Asia-Pacific would be easy to write and impossible to deliver.

Fig. 02 — For your finance team

Invoicing and tax treatment

Cross-border software and services are routine imports across Asia-Pacific. The specifics differ by jurisdiction, so we confirm your position in writing before the first invoice rather than asserting it here.

Contracting entity
All contracting, invoicing and distributor relationships run through our Australian entity.
Who we serve
Tax-registered businesses. We verify registration at onboarding — we do not sell to consumers or unregistered entities.
India
Standard reverse charge on imported services. You self-assess IGST and reclaim it as input tax credit under the normal rules. We do not charge Indian GST on the invoice. Software licensed for use under standard end-user terms is not treated as royalty following the Supreme Court's Engineering Analysis ruling, so no TDS deduction applies to our invoices.
Other markets
Most Asia-Pacific jurisdictions place the tax obligation on the registered business receiving an imported service, but mechanisms and thresholds differ. We set out the specific treatment for your jurisdiction in writing before contracting. Confirm with your own advisor — we supply whatever documentation they ask for.
Currency
Invoiced and settled in INR, SGD, MYR, USD or AUD. Multi-currency handling means you are not absorbing a conversion spread you did not ask for.
Terms
Monthly billing in arrears for managed services. Bank transfer, standard current-account treatment for import of services in most markets.